Luxury Casino Rewards and VIP Programme
Loyalty guide · Canada · 18+
Luxury Casino rewards regular players through the Casino Rewards loyalty programme. Points accumulate as you play, convert to chips at a fixed rate, and unlock a ladder of six status levels with real benefits attached. This page explains how the programme works and how to read your own points balance.
Current welcome offer for new players: $10,000 + 750 FS + Instant bonus round
1st: 120% up to $5,000 + 250 FS + Instant Bonus Round; 2nd: 100% up to $2,500 + 250 FS; 3rd: 80% up to $2,500 + 250 FS
What Casino Rewards is
Casino Rewards is the loyalty programme that runs across the Luxury Casino brand. Membership is automatic once you register: you earn points from eligible play, and the programme tracks your tier.
There are six status levels. The casino does not publish a single fixed ladder in its general terms, so the practical approach is to check your account dashboard, which shows your current level and the progress toward the next one.
Points to dollars: the maths
The conversion rate is simple, and it is fixed: 100 points give one dollar in chips. Redemptions start at 1,000 points, and the chips are typically credited to your balance in about five minutes.
That makes the table below easy to read. Every row is a straight line from your points balance to the chips you can claim.
| Points balance | Dollar value in chips | Eligible to redeem? |
|---|---|---|
| 500 | $5.00 | No, below the 1,000 minimum |
| 1,000 | $10.00 | Yes |
| 2,000 | $20.00 | Yes |
| 5,000 | $50.00 | Yes |
| 10,000 | $100.00 | Yes |
| 25,000 | $250.00 | Yes |
Remember the chips you receive are not the same as a cash withdrawal. They are playable credit in your casino balance, subject to any conditions the programme applies.
How points are earned
Points are earned from eligible play on your account. The exact earning rate is not published in the general terms, so the cleanest way to understand your own rate is to check the points balance in your account after a session.
Two things influence how quickly you climb: the games you play and the size of your wagers. Games with a higher contribution profile tend to earn more points per dollar, but the programme's own rules govern this, not the wagering contribution table. Those are separate systems, so do not assume a game that counts 100% toward wagering earns points at an equivalent rate.
Monthly promotions add extra loyalty points on top of normal earning. Our promotions guide explains how those offers work.
What each status level can unlock
The programme advertises a benefits set that scales with your status level. The complete list from the casino is as follows, and which benefits you actually receive depends on the tier you have reached.
Bigger bonuses
Higher-tier players see larger bonus offers and more generous match sizes on promotional deposits.
More promotions
Additional invites to promotions and events that are not shown to lower tiers.
Priority support
Faster access to support staff when you need help with your account or a promotion.
Birthday gifts
An annual token from the programme on your birthday.
Exclusive games
Access to games that are not in the general lobby.
Personal VIP hosts
At the higher tiers, a named contact who handles your account directly.
Sweepstakes entries
Automatic entry into prize draws run by the programme.
If a specific benefit matters to you, ask support whether it is active at your current level. Benefits and their thresholds are set by the programme, not by this site.
How to make the most of points
- Bank your points first. Redemption starts at 1,000 points, so let the balance build until it clears the minimum. There is little benefit in cashing in small increments.
- Watch for monthly point promotions. These are the fastest way to add to a balance without increasing your normal play.
- Check your tier progress. Your dashboard shows what is needed for the next level. Tier benefits are usually more valuable than a small points redemption.
- Keep gaming honest and within budget. Chasing points by increasing stakes is the wrong way to use any loyalty scheme. Play what you would play anyway.
- Redeem when you need chips, not just because you can. Points held are points available.
For the practical daily numbers, the bonus calculator shows what bonus sizes cost in wagering, which helps you judge what you will actually clear before adding points on top.
A worked example: one month of play
Numbers make loyalty schemes easier to judge, so here is a plain illustration. It uses the fixed conversion rate only, not any earning rate, because the casino does not publish one.
Say you finish a month with 3,400 points in your account. That is above the 1,000 minimum, so you can redeem. At 100 points per dollar, 3,400 points convert to $34 in chips. If you redeem all of it, your balance drops back to 400 points, which is below the minimum, so you would need to build up again before the next redemption.
Now say you hold instead. You keep the 3,400 points and add another 1,600 over the following weeks. At 5,000 points you can redeem $50 in one go, and you still have a clean balance to track. The chips are the same value per point either way, but a single larger redemption is simpler to follow and keeps your dashboard tidy.
What this example does not tell you is how long 3,400 points takes to earn. That depends on your games and stakes, and on any monthly point promotions running at the time. Check your own balance after a few sessions to get a feel for your personal rate.
Points versus bonus money: a quick comparison
New players often mix up loyalty points and bonus funds. They behave differently, and confusing them leads to wrong expectations. The table sets the two side by side.
| Feature | Casino Rewards points | Deposit bonus money |
|---|---|---|
| Where it comes from | Eligible play over time | A qualifying deposit on a promotion |
| Conversion | 100 points = $1 in chips | Set by the offer's match terms |
| Minimum to use | 1,000 points | Set by the offer's own rules |
| Wagering | Programme rules apply to redeemed chips | Offer-specific, see the wagering guide |
| Expiry | Check your dashboard | Unused promotions forfeited 60 days after registration, per the casino's terms |
The casino's own terms page states that unused promotions are forfeited 60 days after registration. That rule is about promotions, not points, so keep the two separate when you plan a session.
Before you chase a tier: a short checklist
- Know your level. Open your account dashboard and note your current status and the progress bar to the next one.
- Read the benefit list for that level. Only count benefits you would actually use, such as priority support or a VIP host.
- Set a monthly budget in CAD. Decide what you are comfortable spending before you play, and treat points as a by-product, not a target.
- Check for point promotions. A monthly points boost is worth more than extra staking.
- Confirm redemption rules. Ask support how redeemed chips interact with any active bonus on your account.
- Keep records. Note your points balance and any redemptions so you can spot a missing credit quickly.
Common mistakes with loyalty points
Redeeming too early
Cashing in just above 1,000 points leaves a tiny balance and repeated small redemptions. Let it build.
Staking up for points
Raising bets to earn faster is the fastest way to lose money. Points should follow normal play, not drive it.
Mixing points with bonus funds
Redeemed chips and deposit bonus money follow different rules. Do not assume one clears the other.
Ignoring the dashboard
Your tier progress and points balance live in your account. Guessing leads to surprises.
Missing point promotions
Monthly boosts are easy to overlook. Check the promotions area before a session.
Assuming a fixed earning rate
The casino does not publish one. Measure your own rate from your balance instead.
Do loyalty points affect my welcome bonus?
A fair question from new players: if I earn points while clearing a welcome bonus, does that change anything? The two systems run side by side. Points are tracked by Casino Rewards, while the welcome offer's wagering conditions are tracked against the bonus itself.
The casino's own terms page states that wagering on the first and second deposit bonuses is 200x, and 30x from the third deposit onward. Slots count 100% toward wagering, while table and live games count 2%. Those figures govern the bonus, not your points. Earning points during that period does not reduce the wagering you owe, and redeeming points does not clear it either.
If you plan to redeem chips while a bonus is still active, ask support how the redeemed chips are treated. That is the one detail worth confirming before you click redeem. For the full picture of the welcome package, see our welcome bonus guide and the package cap explained.
Rewards FAQ
How many points do I need before I can redeem?
The minimum is 1,000 points, which equals $10 in chips at the fixed rate of 100 points per dollar.
How long does a redemption take?
The programme states that chips are typically credited in about five minutes. If it takes longer, contact support.
Are points the same as bonus money?
No. Points convert to chips once redeemed. Bonus money from a deposit match is separate, and carries its own wagering conditions, which are described on our wagering page.
Can I lose my status level if I stop playing?
The programme can adjust tiers, but the casino does not publish inactivity rules in its general terms. Check your account dashboard for the current position, and ask support if a tier is at risk.
Who runs Casino Rewards?
Casino Rewards is the loyalty programme used by Luxury Casino. The casino's terms state it is managed by Fresh Horizons Limited (BVI) and licensed by the Kahnawake Gaming Commission, No. 00972. See our licensing page.
Do redeemed chips carry wagering?
The programme applies its own conditions to redeemed chips. The casino does not spell these out in its general terms, so confirm with support before redeeming a large balance.
Can I earn points on every game?
Eligible play earns points, but the earning rate varies by game and is not published. Check your balance after sessions on different games to see the difference for yourself.
Is the programme available to Canadian players?
Casino Rewards is the loyalty scheme for the brand. Availability of the casino itself can vary by province, so check the current terms for your region before registering.
For new players, our sign-up bonus overview and the welcome package cap are the natural next reads. Play for fun, not to recover losses, and only with players 18+.
1st: 120% up to $5,000 + 250 FS + Instant Bonus Round; 2nd: 100% up to $2,500 + 250 FS; 3rd: 80% up to $2,500 + 250 FS